Refund Policy
At Good Buys, we want you to be completely satisfied with your purchase. If for any reason you're not happy with your order, we're here to help.
Eligibility for Refund
You can request a refund within 30 days of receiving your items. To be eligible for a refund, the product must be unused, in its original packaging, and in the same condition as when you received it.
Non-Refundable Items
Gift cards, personalized items, and products marked as non-returnable are not eligible for a refund.
Refund Process
To initiate a return or refund, please contact our customer service team with your order number and reason for return. Once your return is approved, you will receive a refund to the original payment method, typically within 7-10 business days.
Shipping Costs
Please note that shipping costs for returns are the responsibility of the customer, unless the product is defective or an error occurred with your order.